Privacy Policy

Effective date:
This Privacy Policy describes how TikTrack Technologies (“TikTrack”, “we”, “us”) collects, uses, and protects information in connection with our platform and related services (“Services”).

1) Overview

TikTrack is a marketing technology platform that supports campaign management, creative workflows, and reporting/analytics for advertisers. Where applicable, our Services may integrate with third-party APIs (including advertising platforms) using secure authorization flows.

Key principle: TikTrack uses a permission-based access model. We only access data from accounts that explicitly authorize access via approved authorization methods.

2) Information We Collect

We collect information necessary to provide and operate the Services, including:

Account & contact data: name, business email, company name, and support communications.
Platform usage data: logs about feature usage, system events, and performance for reliability and security (e.g., timestamps, device/browser metadata, IP address where permitted).
Authorized integration data: data made available through authorized connections (e.g., campaign metrics, ad objects, account identifiers) subject to permissions granted.

3) How We Use Information

Provide, maintain, and improve the Services (campaign workflows, reporting, and analytics).
Authenticate users, prevent fraud, and secure the platform (security monitoring and auditing).
Customer support and communications (responding to inquiries and service updates).
Compliance with legal obligations and enforcing our Terms.

4) Data Minimization and Purpose Limitation

We collect and process only the information reasonably necessary to provide the Services. We do not use authorized integration data for unrelated advertising, profiling, or resale.

5) Sharing of Information

We may share information only in limited circumstances:

Service providers: infrastructure, analytics, and support tools used to operate the platform (subject to confidentiality and security obligations).
Legal requirements: when required to comply with law, regulation, or legal process.
Business transfers: in connection with a merger, acquisition, or asset sale (with appropriate safeguards).

6) Data Security

We implement technical and organizational measures to protect information, such as access controls, encryption in transit, monitoring, and least-privilege permissions. No system is 100% secure; we continuously improve safeguards.

7) Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on data type and applicable requirements.

8) International Data Transfers

If information is processed outside your country, we take steps to ensure appropriate safeguards consistent with applicable data protection laws.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to processing of certain personal information. To submit a request, contact support@tiktrack.io.

10) Cookies

We may use essential cookies and similar technologies for authentication, security, and basic analytics. You can control cookies through your browser settings.

11) Third-Party Links and Services

The Services may include links to third-party sites or integrate with third-party platforms. Their privacy practices are governed by their own policies.

12) Changes to this Policy

We may update this Policy from time to time. We will revise the “Effective date” above and, where appropriate, provide additional notice.

13) Contact

TikTrack Technologies
Email: support@tiktrack.io

This document is provided for informational purposes and does not constitute legal advice. You should adapt this policy to your actual data flows, infrastructure, and applicable laws.